1Delete your account in the app
- Sign in at bookingsathi.com or in the Booking Sathi app.
- Open Profile, then Settings.
- Choose Delete account and confirm. For your security we may ask you to sign in again first.
If you have an upcoming stay or a stay in progress, cancel or finish it first. Accounts that manage a property, and staff accounts, are closed by our support team.
2Ask us by email
If you cannot sign in, email privacy@bookingsathi.com from the email address on your account, with the subject “Delete my account”. We will confirm it is you and complete the request within 30 days.
4What gets deleted
- Deleted: your profile and photo, saved stays and wishlists, search history and recently viewed, personalisation data, notifications, price alerts and your reward wallet (unused reward credit is lost).
- Kept without your name: past bookings and their payment and tax records, which properties and the law require. Your name and contact details are removed and replaced with “Deleted guest”. Reviews you wrote stay published without your name.
More detail is in our Privacy Policy.
3If you signed in with Facebook, Google or Apple
When you sign in with one of these services, we receive only your name, email address and an account identifier. Deleting your Booking Sathi account as described above deletes that information too.
You can also remove Booking Sathi’s access from the service itself:
Removing access there stops future sign-ins but does not delete your Booking Sathi account, so please also delete the account itself.